McAfee reviews and complaints 2
View all 483 complaintsMcAfee - customer support for the united state subscribers
Been trying to get someone in McAfee support that doesn't speak in broken English and an accent That I can't understand what they are saying. Two days now and three Call backs to my home and all with an accent and trying to speak English that I sure can't understand. Kept being told they couldn't connect me to anyone in the United States, but give me a number for US support [protected] that rings and rings then goes busy. No matter what I've done I have gotten NO SUPPORT!
McAfee - anti virus protection
Macabre on the 7th Jan 2016 illegallyremoved the money from my account 79.99pounds for antivirus protection. I emailed 4 times and phoned for the money to be returned, I was told refund would be paid within 5 working days after I spoke to staff member on 20/1/16 I still have not received it also each time I try to have live chat with them their site isn't working (3 times today alone) here is the latest copy from them
Thank you for contacting Intel Security Consumer Support.
We have recently opened a Service Request for support based on the information you provided us at our support website. Below you will find the details of this request for your reference.
- Order #:
- Service Request #: [protected]
- Created Date:
- Description: I was promised after speaking to a member of staff (after several others) regarding refund I would Recive refund within 5 working days of witch still not received, I sent four emails prior to this
a copy of the last one
Thank you for contacting Intel Security Consumer Support.
We have recently opened a Service Request for support based on the information you provided us at our support website. Below you will find the details of this request for your reference.
- Order #:
- Service Request #: [protected]
- Created Date: 01/20/2016 08:41:03
- Description: This is now my third attempt today to have live chat regarding a refund of witch iv emailed you now 3 times about here is a copy of it
Regarding this I still have not received my refund, Mrs l.park
Begin forwarded message:
From:
Date: 7 January 2016 at 13:36:12 GMT
To:
Subject: Intel Security Customer Support - SR-[protected]
Thank you for contacting Intel Security Consumer Support.
We have recently opened a Service Request for support based on the information you provided us at our support website. Below you will find the details of this request for your reference.
- Order #:
- Service Request #: [protected]
- Created Date: 01/07/2016 07:36:12
- Account E-mail: [protected]@hotmail.com
- Description: Please refund my Automatic Renewal Notification CONFIRMATION RECEIPT
--------------------------------------------------
Name: lorraine park
Order #: CS1655985521 £74.99
Date: 07 January 2016 As I didn realise I was tied into this & no longer would have any use for it many thanks, l.park
Please feel free to visit us at http://service.mcafee.com for all of your Intel Security related support needs.
Sincerely,
Intel Security Consumer Support
Please feel free to visit us at http://service.mcafee.com for all of your Intel Security related support needs.
Sincerely,
Intel Security Consumer Support
I was told my refund £74.99 would be paid back into my bank acc with in 5 working days (phone call was made 20th Jan) .I no longer have any need for antivirus as no longer have laptop, also each time I try to to gave live chat your site doesn't work.Lorraine park
Please feel free to visit us at http://service.mcafee.com for all of your Intel Security related support needs.
Sincerely,
Intel Security Consumer Support
Get complete support for your computers, laptops, printers, antivirus security etc by certified
tech-experts of mcafee support team immediately at toll free numbers(USA)[protected]/(UK)[protected]
active throughout 24/7/365 via remote assistance
mcafee antivirus support
I bought that crap from mcafee...the first letter or number was missing from the activation code...had to keep guessing...finally gueesed at it and now it says that my 8 month old computer with windows 10 is too old to run there crappy product...and they wont answer the phone...too busy partying on everyones stolen money...I will never ever ever buy anything from those thiefs again
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