Menu
For Business Write a review File a complaint
CB Fitness Centers and Gyms 24 Hour Fitness USA 2929 31st St., Santa Monica, CA, 90405, US
24 Hour Fitness USA company logo
24 Hour Fitness USA
reviews & complaints
24 Hour Fitness USA company logo

24 Hour Fitness USA

2929 31st St., Santa Monica, CA, 90405, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
J
10:28 pm EST

24 Hour Fitness - Employee agreed to my refund request from vending machine to instead he insulted me and then assaulted me

Employee agreed to my refund request from vending machine then only provide for 1 item and it was not correct amount then become belligerent and very aggressive verbally for no reason at all as he stated I was a Niger and crack head. I was highly embarrassed, by his derogatory responres to me an I'm a silver sneakers member through Humana insurance so I lost my control of mental health and stuck him in the face with my cold coffe. Then as follows, he verbally threatenins me again Making his towards me with intentions to have a physical altercation with me. Because of my disability of mental health I ran for my life till he caught up to me and tackling me to the ground and Striking me in the face back and chest multiple times with a closed fist then I believe a few kicks/stomping me while on the ground as his co-workers watched it all and did nothing to stop him

Read full review of 24 Hour Fitness
View 0 more photos
Update by Joshua Buchanan
Feb 04, 2020 10:29 pm EST

Employee agreed to my refund request from vending machine then only provide for 1 item and it was not correct amount then become belligerent and very aggressive verbally for no reason at all as he stated I was a Niger and crack head. I was highly embarrassed, by his derogatory responres to me an I'm a silver sneakers member through Humana insurance so I lost my control of mental health and stuck him in the face with my cold coffe. Then as follows, he verbally threatenins me again Making his towards me with intentions to have a physical altercation with me. Because of my disability of mental health I ran for my life till he caught up to me and tackling me to the ground and Striking me in the face back and chest multiple times with a closed fist then I believe a few kicks/stomping me while on the ground as his co-workers watched it all and did nothing to stop him

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.