Baskin-Robbins reviews and complaints 1
View all 108 complaintsBaskin-Robbins - scooper/cashier
I visited Baskin Robbins in my home town of Santa Paula around 8pm on Sunday, July 14th. I was told "I'll be with you in a minute" by a female employee to which I replied "thank you". I scanned the dipping cans for your peanut butter, chocolate flavor and was ready to order. The same employee asked "are you ready?" I said "yes, I'd like a single scoop of your peanut butter chocolate on a sugar cone" while I was naming my order, she was talking softly to her co-worker. As she scooped my ice cream, I continued to look outside toward my vehicle. Once she was done she asked in a rude tone "is that all for you?" I barely responded and handed her my card to which she very rudely pointed to the terminal and exclaimed "enter your chip there". Once my receipt printed, she half-assed handed it to me while continuing to talk to her co-worker again! I literally had to prevent my receipt from falling on the ground. My receipt says Sarah on it as cashier. I've had rude service before, she was intentionally mean, rude and snooty. Big thumbs down for Baskin Robbins in not training their employ6to at least be professional. WOW!
Latest Baskin-Robbins Reviews
Received a cake that we couldn’t eat. Telephone service not active and online information incorrect. San Leandro, Ca. 94577 80th birthday cake with photo Service and ice creamGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!