Menu
For Business Write a review File a complaint
CB Department Stores Marshalls 2203 Grand Canal Blvd, Stockton, CA, 95207, US
Marshalls company logo
Marshalls
reviews & complaints
Marshalls company logo

Marshalls

2203 Grand Canal Blvd, Stockton, CA, 95207, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
7:00 am - 11:00 pm
Tue
7:00 am - 11:00 pm
Wed
7:00 am - 11:00 pm
Thu
7:00 am - 11:00 pm
Fri
7:00 am - 11:00 pm
Sat
7:00 am - 11:00 pm
Sun
7:00 am - 11:00 pm
ComplaintsBoard
E
7:11 pm EST

Marshalls - after christmas sale

I went to the above Marshall's Stockton, CA store this morning at 8:00 am to do my after Christmas shopping. I picked several Christmas items expecting a 50% off sale. As I was paying my items at the cashiers, I was informed by the cashier that the Christmas items I selected were not 50% off. I asked why since I have been a loyal customer since the store opened in 1981 and previous years, all Christmas items were 50% off. The store manager informed me that the store is just starting to markdown the items starting at the cosmetic and men's departments and they cannot sell me any Christmas items without the markdown prices. I left the items on the cashiers counter and left the store upset.
In the parking lot of Marshall's, I called TJ Maxx store in Stockton to confirm that it is having a 50% markdown on their Christmas items. Angel, one of their sales people confirmed that it will markdown the items at the cashiers counter. So I went there to do some shopping.
The Marshall's store should have done the same procedure as TJ Maxx. The manager at the Stockton Marshall's needs further training especially in customer service.

Read full review of Marshalls and 1 comment
Hide full review
1 comment
Add a comment
S
S
shadowg
US
Dec 26, 2019 10:21 pm EST

Oh grow up. Just because you did not get what you want does not mean the manager has poor customer service.

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.