Puma reviews and complaints 1
View all 96 complaintsPuma - very poor customer service
23 emails, 5 Messenger Messages, 10 twitter messages in addition to speaking with a litany of customer service agents, one supervisor and one online manager and NO one could assist me with tracking an order that was placed on September 18, 2019 .
I have an email from Puma.com saying that order had been shipped on 9/20 . Very bad business practices.
Latest Puma Reviews
Pathetic service from puma, refund denial & non-compliance with central consumer protection act 2019. Clothing Missing item, wrong address, terrible packing and customer service Poor quality of puma sneakers and poorest post sales management Return and serviceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
I have a great pare of Puma high top leather shoes that I love, but the bottom rubber is all cracking and falling apart. It's like the rubber is brittle. I always try to buy Puma brand because they fit well and up till this problem, have always been comfortable.
I added pictures, they are no longer wearable.