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CB Medical Services and Facilities ExamOne 2121 N California Blvd STE 150, Walnut Creek, CA, 94596, US
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ExamOne
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ExamOne

2121 N California Blvd STE 150, Walnut Creek, CA, 94596, US
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1 complaint
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Working hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed
ComplaintsBoard
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11:13 am EDT
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ExamOne - Canceled blood draw the night before after waiting two weeks

Waste of time and money! I’ve been sick; my doctor ordered a blood draw. I couldn’t leave my house so I waited TWO WEEKS for a draw. The night before, 10 minutes before closing (and of course after they stopped answering their phone), they canceled because they were “double-booked.” So I called the main exam one number. A rude woman named Rosetta told me I couldn’t have a refund because I was canceling within 24 hours of the appointment. Say what, now? She was too preoccupied with covering her own rear than helping me.

They are dreadful.

Desired outcome: Not even sure but there’s a reason they only get two stars on Google and Yelp. An apology? An actual appointment that’s kept?

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