Firestone Complete Auto Care

I dropped my vehicle off on 04/01 with a report it was stalling while idling at a light. I was advised my evap emission control had a very small leak and system malfunction. I also had a positive battery terminal installed, a pressure test for the cooling system, a smoke test and a recommendation to replace the water pump. It was also recommended to have replace the upper radiator hose and brake fluid exchange. This bill was $1101.40.

On 04/12, I was driving to work and it died, losing all power. I had to have it towed and had it delivered back to Firestone.

Then I was advised I needed a new battery cable but the part was discontinued. The part was ordered from NAPA per Paul, but the part did not show up until 04/17. I was notified by Firestone my vehicle was ready for pickup so I went to pick it up, paid $344.74 and the vehicle died twice on my drive home. I immediately returned to the shop, talked to Paul and he took it for a drive but said he couldn't get it to stall and that the vehicle was ready for pickup.

I picked it up and did not drive it long distances over the weekend and probably did a total of less than two miles. This morning, 04/19, I was driving it to work and the vehicle died again at a stop light. I called Paul and he said he didn't know what to tell me since he couldn't get it to die. I am asking for the labor I have paid thus far to be 100% reimbursed but I am willing to pay for the parts. The 04/01 invoice totaled $724.95 in labor and the 04/12 invoice totaled $149.50 in labor. This adds up to $874.45 that I paid for "labor" only to have the exact same problem occurring and an auto repair shop that can't figure out how to fix it.