Mattress Firm reviews and complaints 1
View all 260 complaintsMattress Firm - Store manager service = sale made
Mattress firm has one star! Trash company. Shady all the way! Spent 3 days looking at mattresses and finally purchased 5 thousand worth of mattresses. Called me to tell me one day before that mattresses wasn't there. Date of arrival incorrect. Future delivery unknown. Stated that possibly a month behind. Also my items will not arrive together like promised. Has no one to speak to and doesn't care. Company is crap. No service or compensation for companies lack of products already sold to client.
Desired outcome: Call from someone in charge. It’s not the store manager
Latest Mattress Firm Reviews
Deny of valid claim for defective or failed mattress Deceptive sales and product not what we tested in store. Mixed Experiences with Classic Brands Sleep Products Incredible customer service and value Recent purchase: exceptional serviceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!