Appliance Factory Outlet & Mattresses reviews and complaints 1
View all 8 complaintsAppliance Factory Outlet & Mattresses - GDF510PGMBB
I purchased what I thought was a brand new Dishwasher and not one that was unboxed with dings and severe scratches and especially on the back. Its clearly been dragged around. Dings and scratches were understated. It also seems to have been used or set up previously which Mr. Davenport denies. This is clearly used. The electrical box appears to have been tampered with or pried open, there was thread taping on the water inlet threads which is a clear indication of prior instillation. One of the double mounts is missing as well. There is no owners manual. The salesman threatened to hang up on me after I explained to him how I felt about his deception. I was told that someone will call me and they will send someone to check it out. I wanted to return the dishwasher, but was threatened with a 50 % restocking fee, even though I have a MFG warranty and bought an additional 2 year Warranty. It was a complete misrepresentation and I have no doubt that this DW was previously installed.
Desired outcome: Partial Refund for purchasing a used product and labor charged to install.
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