EOS CCA

I owe a debt to Platte Valley Hospital in Brighton CO, I was paying on this debt but was sent to collections stating I was not making big enough payments. In Janurary Jenny Gonzales with CCA contacted me stating I needed to pay this debt, she threatened me by stating she would come to my work, she knew where I lived and I was told our calls were recored. I told her I needed to speak to my spouse and figure out how to get this resolved. I call back a few weeks later and asked for a supervisor, I explained my situation and she told me her staff does not threat customers and I was wrong, again our call was recorded. I agree to make monthly payments and she forwarded me to a Garry who I left several voicemails and never recieved a call back. I went to the online webiste that is listed on the back of the letter paymybill.com and made monthly payments. I continued to try and contact Garry 3-4 times a day with out any luck, I then started calling the 800 munber on my one and only statement I kept a log of the date and time I called 3-4 times a day for over a month no one ever returned my call. Finally on May 3rd Sergio answered the phone and again I explained my situation, he told me I could continue making the payments on line or call him directly at [protected] and make payments, he never told me once I needed to pay a certain amount. I have been making these payments every month. One July 10th I was served papers stating I was being sued in the amount of $2331.61 which is almost $400 more then the amount I was given in May. When I contacted CCA Jenny Gonzales is the one who called me back and explained I owed a debt and if I did not agree to pay $200-$300 by July 29th and $100-$150 a month I would be sued in court on July 29th. I have agreed to pay my debt. I called Sergio back and asked why I was not given an amount in May to pay everymonth he first denied our conversation then turned our whole conversation around.