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CB Furniture Stores American Furniture Warehouse [AFW] 8820 American Way, Englewood, CO, 80112, US
American Furniture Warehouse [AFW] company logo
American Furniture Warehouse [AFW]
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American Furniture Warehouse [AFW] company logo

American Furniture Warehouse [AFW]

8820 American Way, Englewood, CO, 80112, US
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American Furniture Warehouse [AFW] - Bed frame

We bought an entire bedroom set from AFW a little over a year ago (past the 1 year warranty which is a joke). Recently the foot board has been coming loose because it's literally only held together by staples...today the foot board completely fell apart and now we have no bed. We sent pictures and CS is saying it's not a defect, we're past the warranty and now we have no bed. Absolutely no hope whatsoever! When we asked if we could speak to the person who examined photos we were told no and when we asked for a manager we were told someone would call us back. We literally don't have a bed since the foot board held up one end of the bed frame and now we just feel helpless and screwed for simply using our bed. This company does not stand behind its products or its customers.

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Fanny1980
Castle rock, US
Nov 01, 2020 12:54 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

same as me for my couch! seems like they make them to last barely over a year just shy of your ridiculous warranty

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