Taco Bell reviews and complaints 1
View all 2472 complaintsTaco Bell - Did not get my order
We placed an online order for pick up. We went to the store to pick up the order. The doors were locked. There was nothing online that said the store was locked after a certain time.
There were at least 30 cars in the drive through line with people getting out of their cars complaining because the line was not moving and they were boxed in. People were waiting for at least an hour or more already.
We never got our food that we paid for.
We tried to call the store and the number on the website said out of order!
We still have not gotten our refund for this order.
The order number is:
968641
I want my credit for this order that we never received.
This is the absolute worst service ever. You need to update your website with details about stores being locked after certain times and let customers know they'd have to do pick ups through drive throughs... Which is ridiculous at this point.
Please issue my credit. I will not go to this store ever again.
Desired outcome: Full refund plus coupons for this EXTREME inconvenience
Latest Taco Bell Reviews
The driveway that has large numerous pot holes. Employee complaint Slow customer service in drive thru over 1 hour wait Food and customer service Multiple problems (taco bell app, incorrect food preparation twice, argument at local taco bellGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!