Menu
For Business Write a review File a complaint
CB Furniture Stores Raymour & Flanigan Furniture 538 Boston Post Rd, Orange, CT, 06477, US
Raymour & Flanigan Furniture company logo
Raymour & Flanigan Furniture
reviews & complaints
Raymour & Flanigan Furniture company logo

Raymour & Flanigan Furniture

538 Boston Post Rd, Orange, CT, 06477, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
11:00 am - 6:00 pm
ComplaintsBoard
W
1:19 pm EST

Raymour & Flanigan Furniture - Failure to honor extended warranty!

We bought a very expensive leather living room set consisting of a coach, love seat and recliner end tables a coffee table and an additional fabric chair that matched the set. The set costs thousands of dollars. Not even two years old the frame on the recliner breaks. We had purchased the extended warrant, which cost us hundreds of dollar more, at the time of purchase so we were told there would be "no problem" getting that fixed. That was November 2007 as I write it is March 8th 2008. Th recliner is still not fixed and we haven't heard from them in more than 2 months. They did initially send two people out to the house twice before Christmas neither of which was able to do anything but look at the chair. They didn't even take down the part number. We had to crawl under the chair on a subsequent contact and look it up so the part could be ordered. When I checked in January I was told the part would be it by Jan 28th and they would be out immediately after that to do the repair. I just got off being handed over to an phone mail jail answering machine after being in queue for about 20 minutes. Their customer service is awful and I want anyone and everyone to know it so they won't have to endure what we've gone through.

Read full review of Raymour & Flanigan Furniture and 1 comment
Hide full review
1 comment
Add a comment
L
L
londa luv
Aug 17, 2008 8:26 am EDT

Lets get a class action law suit so consumersd can gain respect, dignity and hope fully there money back.

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.