Cinnabon reviews and complaints 1
View all 125 complaintsCinnabon - Overcharge
I was at the Cinnabon at The Brass City Mall in Waterbury, CT on August 1, 2023 at 5:30. I ordered a Regular size Stawberries and Cream Chillatta. The woman charged me $6.19. The menu board read $5.69. The woman said she can only charge me the price in the register. She was very rude to me. I don’t know her name because she wasn’t wearing a name badge. I reached out twice to the Cinnabon Corporation with no resolution. There should be a Class Action Lawsuit against Cinnabon for false advertising and ripping customers off.
Desired outcome: Refund of 50 cents and an apology.
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