Moe's Southwest Grill reviews and complaints 1
View all 263 complaintsMoe's Southwest Grill - Service, quality, unprofessionalism
We placed an order to be picked up. My husband left in plenty of time to get there for the pre-arranged time. When he got there, our order was not ready for at least 25 minutes past the scheduled time. The quality was definitely not what we expect from Moe's. My husband's and son's orders were incorrect. I also take my granddaughters to Moe's, so I save my points. We were not given a receipt with the bar code, so when he returned home, I was unable to redeem for points. I believe I charged over $37.00. This was at the Moe's in Windsor, Ct. on 5/5/20. My check number is 610356. Would it be possible to be redeemed for my points. I think what disturbed my husband the most was an Asian girl working behind the counter was extremely rude, loud and using offensive language with a store full of customers. While I realize we are all under a lot of stress, and it was Cinco de Mayo, I don't think she was the representation that you want for your stores. Thank you.
Debbie Bartlett
11 McCormick Place
Bloomfield, Ct.
Email... [protected]@yahoo.com
Latest Moe's Southwest Grill Reviews
Mixed Experiences at Moe's Southwest Grill Double credit card charge Hair in my food! Used gift card Not to goodGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!