Citizens Bank reviews and complaints 1
View all 401 complaintsCitizens Bank - Bank teller - keith (there on temporary basis)
My Name is James Burton. Account # [protected].
I visited Citizens Bank on 8/15/19 at approximately 4:45 p.m. I went to the Bank to Deposit $200.00 in rolled coins. I had a Deposit Slip from my Checkbook. The Teller, Keith who informed that he was there on a temporary basis, was rude, disrespectful and his behavior made me think that I should withdraw my money and open an account at another Bank. He asked me for my I.D. with an attitude, even though I had provided a Deposit Slip & was only there to make a deposit. When I gave him my I.D., he held on to it. I had to ask him for it back. Keith needs Customer Service emphasizing on Respect for all Customers. Please provide a Resolution Response.
James Burton
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