KIA Motors reviews and complaints 1
View all 1616 complaintsKIA Motors - Service from Kia of Clermont Fl.
invoice # K1CS15371, Kia Soul LX VIN# KNDJ23AU5L7075709 Had a defective steering wheel in which the rubber had separated from the frame of the steering wheel. On 6/5/23 went into Kia of Clermont Florida for replacement. At that time it was mentioned that they were also doing an alignment. I asked if it's not required when replacing the steering wheel, the tires look good I don't need it. After the steering wheel was replaced, my Wife took the car out of town. When she came back 800 miles later, the front tires were chewed up on the inside & outside edge of the tire. We love this car it's sad Kia of Clermont went to the extreme to try to upsell something I didn't need in addition to ruining 2 perfectly good tires and costing me to get the car realigned. I've taken great care of this car along with oil changes and tire rotations. They unaligned my car and ruined my front tires! I did take it back to Kia Of Clermont on 6/20, and even before I could explain the problem they were in total denial. Tires wouldn't do that in that short of time! Even though they looked at the car 3 separate times before replacing the steering wheel on 6/5 there was nothing wrong with the tires at that time. Robert Fugate [protected] [protected]@aol.com
Desired outcome: Correct Alignment and replace the 2 front tires that the Dealership damaged
Latest KIA Motors Reviews
warranty Not receiving phone calls back from Danbury Kia about the replacement of my radio that is still under warranty Service Shawnee Mission Kia 2022 kia soul Glare from interior surface, 2023 Kia Sportage hybridGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!