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CB Furniture Stores Baer's Furniture 1025 S Federal Hwy, Dania, FL, 33004, US
Baer's Furniture company logo
Baer's Furniture
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Baer's Furniture company logo

Baer's Furniture

1025 S Federal Hwy, Dania, FL, 33004, US
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1:53 pm EDT

Baer's Furniture - Leather sofa

Purchased a Leather Sofa with a five year protection plan in 2/23/2018.

The left side of the sofa is worn by area of the Head. Which has faded leaving a 3" spot on the sofa.

Not cover under protection plan. If we new this we would have never purchased the sofa and warranty.

I notice on other complaint Bears had sent repairmen out to other customers locations not me?

I called to inform Bears customer Service [protected]), the Store [protected]), the Warranty department [protected]) on 4/8/2021 about the sofa problem.

Claim Reference Number C2535021

Desired outcome: Fix your product or when you buy the sofa, inform the customer about the problem your product will in counter over time.

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