Red Roof Inn

I booked a stay at the red roof inn located at 4800 powerline road, ft. Lauderdale through orbitz.com. On the website it stated that the rooms were all newly rennovated! So, I fly in and go check in to my room, 318. I booked a smoking room because I am a smoker. Now, i've been to many, many smoking rooms before, but nothing like this! Good lord, I went to the nearest drug store and had to purchase a citrus odor absorber and two cans of febreeze to the tune of $12.00. The entire floor was smoking! My eyes were burning and it made my clothing reak like smoke. So I go to put my clothing away in draws, thinking, maybe tucked away the wouldn't reak so bad. There were no dresser draws! I went to the closet to find 4 wooden hangers, but two had black mold on them! I was so tired from the prior weeks work along with the flight that I decided to just lay down and get some rest as I was exhausted! I slept that night, some and most of the next day, from the moment I had laid down on the bed, I remember, I started itching all over., but when your as tired as I was I just slept and scratched in between. I received no welcoming call as the other guested do, because my phone line was cut! I missed important calls because of that, and the front desk knew! I had no ashtray in my smoking room. The comforters on the bed had huge holes all in them and the floor felt like somebody had poored pancake syrup all over it! There were roaches crawling on he beds and walls. I killed one of the roached and put it in the plastic bag from the ice been... And I still have it. (Crazy, but proof) I calle d customer relations and reported the incident twice, and I have not received my $200.00 dollars back yet! They have a no-hassel free guarentee... So I should get a full refund, and then some for my inconvenience. I f they simply review the surveillance cameras in the lobby, then they will see that other guests (4), had the same problem and I have two of the guest name and numbers! I want the health department called on them and I would like my money back please! Would you be able to help? This can't keep going on! The red roof inn in fort lauderdale is going to start another epidemic outbreak! I am going to tell every paper and every news station if I have to. Please help! Thank you for your time