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CB Retail Stores Family Dollar 744 Edgewood Ave N, Jacksonville, FL, 32254, US
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Family Dollar
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Family Dollar company logo

Family Dollar

744 Edgewood Ave N, Jacksonville, FL, 32254, US
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2 complaints
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Working hours
Mon
8:00 am - 10:00 pm
Tue
8:00 am - 10:00 pm
Wed
8:00 am - 10:00 pm
Thu
8:00 am - 10:00 pm
Fri
8:00 am - 10:00 pm
Sat
8:00 am - 10:00 pm
Sun
8:00 am - 10:00 pm
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4:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Family Dollar - over priced items at checkout

I have been buying from family dollar for a few years but in the last 5 times I see a price under the product I would like to buy and get to the counter and it another price, to day I bought 50 caplets of Aleve , under the Aleve it read 7.50 but when I gat to the counter it rang up 8.50 last week I was going to buy cat food under the cat food it read 14.50 but when I get to the register it was 16.50 as you can see the store is overcharging the people I am 76 years old and cannot afford to be overcharged ever time I go into family dollar.

Desired outcome: I would like the store to get a fine for over charging the public.

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Barbara Purvis Hunter
US
Aug 24, 2023 2:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The lady should have received a refund of the difference between what the label stated and what she was charged.

She is the customer therefore the proper and professional way to handle it would be the manager giving a refund and apologizing.

Throwing words at an elderly customer is not the right way to represent Family Dollar.

Bobbi Hunter, Morriston Florida.

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6:04 pm EST
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Family Dollar - the general manager

My name is aonesty oneal I currently work at family dollar store #619 in jacksonville fl I would like for someone to reach out to me asap because the store i'm working in is very unprofessional the manager cut my hours for voicing my opinion so now i'm like working 3 days a week she has gave all the hours to the manager mrs cent and her grandson yes one of the managers and her grandson works at the store also the general manager who cut my hours has both of her 2 nephews working there and she makes sure they get their hours and I think it's very unfair because your not suppose to have family working in the same store as you she threatened my job in text messages I still have them im one of the best workers there she even wanted to make me management but i'm in school so she couldn't but she doesn't even speak to me bout not one thing i'm removed from the team groupchat so anything I need to kno the other manager has to tell me when I need to know when I work I have to call the store cause she has me blocked from group texting she is very ride and nasty doesn't know how to treat people
General manager-natasha cooper
Store #619
Jacksonville fl
If somebody could contact me please my phone number is [protected] I tried a calling coperate but never get thur

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Update by Aonesty Oneal
Nov 17, 2019 6:10 pm EST

Also The Mention Somebody Called Out And she Called for someone to come from another store instead of asking me that’s just how nasty she is‼️‼️

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