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CB Auto Parts and Repair Stores Firestone Complete Auto Care 5998 Normandy Blvd, Jacksonville, FL, 32205, US
Firestone Complete Auto Care company logo
Firestone Complete Auto Care
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Firestone Complete Auto Care company logo

Firestone Complete Auto Care

5998 Normandy Blvd, Jacksonville, FL, 32205, US
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1 complaint
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Working hours
Mon
7:00 am - 7:00 pm
Tue
7:00 am - 7:00 pm
Wed
7:00 am - 7:00 pm
Thu
7:00 am - 7:00 pm
Fri
7:00 am - 7:00 pm
Sat
7:00 am - 7:00 pm
Sun
7:00 am - 7:00 pm
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8:42 am EST

Firestone Complete Auto Care - Assistant manager 2 Joe

I have been going to Firestone for over 20 years I like their warrant and how they stad behind their product. In that time I have only been treated extremely rudely by one manager 2 Joe at the Normandy location in Jacksonville, FL. Store # 004871. I have filed 2 complaints and this person already. The last time when I went to this location which is the closest by my house and he was there I just drove to another location 12/17/21 when he was there I was just dropping off a tire and did not want to leave to go to another Firestone. I figure what could he do to make this process terrible. When he managed to, he accused me of not buying the tire at Firestone and said it was not covered by the warranty. Which was a complete lie, so after more research he reluctantly agreed to accept the tire for repair.

Desired outcome: Would love to see 2 Joe fired!

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Update by Bob1Clarke
Dec 18, 2021 9:08 am EST

I would love to see Joe removed as an employee of Firestone

Update by Bob1Clarke
Dec 18, 2021 8:42 am EST

This is the 3rd incident I have had with Joe and the 2nd one I reported

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