Tire Kingdom reviews and complaints 1
View all 189 complaintsTire Kingdom - Customer service
I went to tire kingdom on Bush Road in Jupiter Florida on 7/14/2023 around noon. I had purchased tires this pass week from another tire kingdom and had an issue with the car not driving correctly. I took it back and was told I needed to change the ball bearings in the back tires. They quoted me a price and I told them when I had the money I would come back. After getting my paycheck I took it to the Tire Kingdom in Jupiter because that is where I was at. They checked the car and confirmed that I did need to change drivers side rear ball bearings. I asked how much they would charge figuring that the price would be the same as what I was quoted in the other tire kingdom but no it wasn’t. I was quoted at almost $500 for one side only when the other tire kingdom quoted me at almost $600 for both rear ball bearings. When I mentioned that the other tire kingdom quoted me both sides for $600 the employee looked at me and very rudely said well then take it there because we ain’t doing it for that price. He took my keys and said I will bring your car out front. I went outside and the employee brought my car out and walk back into the garage like I wasn’t a customer. I feel disrespected by the employee and feel that the store manager standing right there did nothing to correct the way the employee spoke to me.
Desired outcome: I feel that this location needs some training in customer service because they are very rude at this location. This isn’t the first time I have had issues at this location.
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