Menu
For Business Write a review File a complaint
CB Car Dealers Mazda 4317 Hwy US Hwy 98 S, Lakeland, FL, 33812, US
Mazda company logo
Mazda
reviews & complaints
Mazda company logo

Mazda

4317 Hwy US Hwy 98 S, Lakeland, FL, 33812, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
9:00 am - 7:00 pm
Tue
9:00 am - 7:00 pm
Wed
9:00 am - 7:00 pm
Thu
9:00 am - 7:00 pm
Fri
9:00 am - 7:00 pm
Sat
9:00 am - 6:00 pm
Sun
Closed
ComplaintsBoard
T
12:21 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Mazda - Mazda parts not being genuine and defective

12-20-2023

I made an appointment after calling and complaining about a key breaking in my hand and the radio antennae not living up to expectations of performance.

July 2023 I bought a new antennae from the lakeland florida dealership. Less than two month later it was bent.

I had a new key made in march 2023. When I tried to open the trunk with it. It broke and cut me, making me bleed.

I was told that all parts were warranted for one full year by a service person when I called on 12-16-2023 and that my defective parts were covered.

When I arrived for my appointment at 10:45 a.M., this morning I was informed that when I used the parts I broke them and they are not covered.

My car is 19 years old with approximately 55,600 miles. I do not break parts because they wear out.

I called corporate and filed a complaint.

Claimed loss: 600.00

Desired outcome: new parts

Confidential Information Hidden: This section contains confidential information visible to verified Mazda representatives only. If you are affiliated with Mazda, please claim your business to access these details.

Read full review of Mazda
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.