Red Roof Inn reviews and complaints 1
View all 507 complaintsRed Roof Inn - check in / check out process
I was a late check in on 18 December 2018 (technically 19dec18). I checked in around midnight. I stayed in room #219.
When I arrived to check in, the lobby door was locked. I waiting until your representative arrived and opened the door. She arrived in a car with her boyfriend and they entered the lobby together.
I asked you representative to give me a later check out time and she said to place the privacy placard on the door, which I did. I was woken up around 11:30 am by a police officer. Is this how you treat your customers? I noticed that the door placard was laying on the ground near te door.
I think your representative was more interested in her boyfriend than in taking care of my details such as updating her notes in my acccount for a later checkout time.
Your front desk also called me and they hung up on me after I told them I just arrived today and I needed more time. After all, I just arrived on 19 December and checked out within 15 minutes when the police officer arrived. I have never been treated with disrespect or misuderstanding before. I just traveled from Egypt to Rome to Atanta to Tallahassee. I had not slept on the plane and needed a good sleep. Being woke up by a police officer is not a good way to wake up.!
William A DeArmond
[protected]@aol.com
poor customer relations
Latest Red Roof Inn Reviews
Customer service Credit card charges Warning and caution Front desk - #00094 Refund of hotel depositGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!