Marshalls reviews and complaints 2
View all 304 complaintsMarshalls - Staff working
Intentional stealing from staff member. Blonde hair short with some sort of hand issue with her.
This happened approximately few weeks ago I would say, In February of 2022.
She was eyeing me up every time around the store because I had a unique large purse. Because of my skin color she was overly observant on me due to thoughts I was stealing while taking my time shopping around and had my bag on the floor. she noticed on my shopping cart I had my jacket with a handful of money you could see from the pocket. Either way it’s discriminatory towards myself and others or it’s due to theft issues she tried to do. Calling corporate to make sure this lady gets dealt with. It looks like she has a drug issue of some sort and had the exact tendency’s someone with that kind of problem or habit would do.
Desired outcome: Nothing has been done still see her working there so it will become a corporate issue and possibly a legal one
Marshalls - Product is always great but this marshalls has the worst customer service and especially managers
I am long term customer of your store, between NYC and Florida Sarasota. I am sorry to write but UTC Marshall's has the most ignorant managment and customer service. They do not respect customers, they are arrogant, not polite, and not kind. I won't mention last names, but my last experiences made me sad, hurt, and confused. I am very disappointed.
I live in the Lakewood Ranch/UTC area and have been a frequent Marshall’s shopper. That is over. The store is a mess. Clothes tossed and thrown onto wrong racks. Bathrooms are awful. Dressing rooms are dirty with wallpaper peeling from walls. Most employees are not customer friendly. Marshall’s needs to clean up in all facets of the business. So disappointed.
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