JC Penney

I am a valued customer that shops in the jcpennys at The Wellington Green mall regularly, I always have such great customer service from all the employees I encounter with except for today. I receive booklets of coupons and emails for jcpennys and today when I tried to use one today the employee told me it could not be redeemed because it was already used today, when I have not shopped there today. When I asked for the manager to show her my coupon she refused to come and when she was walking by the employee flagged her down and she was so rude obnoxious and mean to me. When I was trying to explain my situation to her she had such horrible body language as well as an attitude and asked me if I needed her to write down her name or if she wanted to spell it out to me. I will never be coming back to this location ever again because of this manager Nathalie

A display bed had a quilt on top (there were At least 2 other quilts underneath it) I was only looking and interested in the top quilt. There was a sale ticket in front of it. Sales associate said Sign in wrong place, and kept repeating. She said price was for quilts "underneath " the top one on bed. I told her that it was not my problem that it was mid marked, and she replied "it's not my problem either." At this point I asked for a supervisor, and someone came. He still tried to say same song...but eventually gave price posted. And when I left store... they still had not made correction on the item display . Terrible customer service!