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CB Auto Parts and Repair Stores Tire Kingdom 1005 Bruce B Downs Blvd, Wesley Chapel, FL, 33544, US
Tire Kingdom company logo
Tire Kingdom
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Tire Kingdom company logo

Tire Kingdom

1005 Bruce B Downs Blvd, Wesley Chapel, FL, 33544, US
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1 complaint
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Working hours
Mon
7:00 am - 7:00 pm
Tue
7:00 am - 7:00 pm
Wed
7:00 am - 7:00 pm
Thu
7:00 am - 7:00 pm
Fri
7:00 am - 7:00 pm
Sat
7:00 am - 7:00 pm
Sun
9:00 am - 5:00 pm
ComplaintsBoard
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10:45 am EDT

Tire Kingdom - replacing an alternator

I was told that I needed an alternator for my 2001 Lexus, and when I saw the part alone was 400, I asked was it new. I was told its a rebuilt alternator. I reached out to a mechanic I trust and he agreed that that was extremely overpriced and to ask the specific model. I then reached out to tire kingdom and was told "we got it from Napa auto parts down the street." I then asked Jayson, the manger, why if Napa sells the same part for a little over 200, are you charging me DOUBLE for the part, when I could have had my friend pick up the part and drop it off! I get you need a little mark up, but 100%? When I mentioned this to Jayson his reply was "That's what the computer printed out". I was floored. This is an abuse of power and a poor reflection on customer experience. Please advise prior to me filing a complaint with the Florida authorities. Thank you

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