Captain D's reviews and complaints 1
View all 608 complaintsCaptain D's - Manager threatened my fiance'
This incident happened today around 11:25 a.m. at the Athens, GA location on 425 Prince Ave.
My fiancé and I needed to use the restroom. At Wendy's, the lobby was closed. We went to Captain D's next door. My fiancé has health issues, so he needed the restroom immediately. We usually would have professional service but today was totally different.
Captain D's was open, but as soon as we entered, the manager said the restaurant was closed. It was confusing, because the restaurant was supposed to be open anyway. He was a tall, dark-skinned black man, stocky build.
My fiance' was upset, but the manager used profanity, threatened to call the cops, and even wanted to fight.
We were so disappointed and shocked at the manager's unprofessional response, because of a restroom. We will never return to that location again and warn others of the terrible behavior of the manager. The manager should be fired ASAP.
Desired outcome: I would like an apology, a suspension or firing of the manager, and a free meal for me and my fiance'.
Latest Captain D's Reviews
Food Product and service nothing to write home about Food and customer service Food and serviceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!