ADT Security Services reviews and complaints 1
View all 610 complaintsADT Security Services - 3 year contract and cost of service
They get you with a 3-year contract and if you move - no problem they just bill you for the remainder of the 3 years. I paid over $1,000 upfront because their "free installation" is a joke. Then the monthly is more than twice their competitors. Also, if the system is triggered and turn off before 45 seconds + they don't call or do anything. A lot can happen in that period of time - a lot can happen during that period of time. Their service is inferior to others and they charge twice as much.
Desired outcome: Refund for penalty
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