Choice Hotels International reviews and complaints 1
View all complaintsChoice Hotels - unauthorized charges, scam
Stayed there 1 night while my daughter was having tests run at the Medical College of Georgia. A week after returning home, I checked my credit card account online and the hotel had charged 2 seperate $500. charges and one $300 charge! Immediately I called the manager, he said that there was "water damage" to the room and that was the cost to repair. First of all, my shower was taken the night before I checked out and there was no "water issue" the morning I woke up. No one had even tried to contact me regarding this matter until I saw the charges! Still working with claims department of my credit card - but will sue them if it is not resolved through the credit card company. THESE PEOPLE ARE STEALING FROM THEIR GUESTS!
The complaint has been investigated and resolved to the customer’s satisfaction.
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