Menu
For Business Write a review File a complaint
CB Non-profit Organizations The Salvation Army USA 600 S Scott St., Bainbridge, GA, 39819, US
The Salvation Army USA company logo
The Salvation Army USA
reviews & complaints
The Salvation Army USA company logo

The Salvation Army USA

600 S Scott St., Bainbridge, GA, 39819, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
Closed
Sun
Closed
ComplaintsBoard
K
11:47 am EST

The Salvation Army USA - poor customer service

I called in at the appropriate time this morning to inquire about financial assistance for my water bill this month. The lady took my information down and had another woman call me back named Demitri. After explaining my monthly income (which is currently only a small amount of child support a month that DOESN'T always come when it is supposed to, while I'm actively searching for employment)...She was VERY rude to me and lacked basic customer service skills and basically accused me of lying because I told her my child support payments have been less than the court ordered amount and have not come each like as scheduled (which I DO have a proof of that could be shown). She did not uphold the Salvation Army's code of conduct and was unprofessional and unpleasant to speak to. This was very unhelpful as I am already struggling and not having basic necessities such as water is why I was calling to begin with. This was a horrible experience for me.

Read full review of The Salvation Army USA
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.