Belk reviews and complaints 1
View all 368 complaintsBelk - management
I have a complaint about two store Buford ga and winder ga both store manager racial profile their customer they treat you nice when you buying but when you have to return something they treat you like you stole something I have shop at both of these stores for many years the management is awful I didn't realize until I return some jewelry with the tags and receipt and I used my Belk card. They embraced me raising their voice disrespecting me in both incidents the managers were Caucasian I am an older women I also have been calling and trying to get some type of response no success I am very surprised at the way I have been treated and don't think I am going to stop here they have treated a customer with no respect and the embarrassment was awful people were looking at me while they talk down to me I cannot accept that treatment something has to be done if not I am going to keep trying I am no longer spending my money at a store that treats me that way you probably don't care because I am only one person but I am quite sure I am not the only one I can understand one store but two stores that's a problem and telling me to take my merchandise where I bought I I can talk my merchandise to any Belk store that is my right as a customer who purchase something from your store
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