Long John Silver's reviews and complaints 1
View all 460 complaintsLong John Silver's - incomplete orders!
I went through the drive through on Tuesday evening on January 22, 2008. I ordered 2 meals and an extra order of Monster shrimp. Total of order was $16.02. These were supposed to be complete dinners with slaw, pups, fish etc. When I got home which was 17 miles away, our meals were not complete. No slaw and one of the fish dinners had a chicken plank in it. I called the store to let them know to be more careful and the acting manager CiCi told me to come to the store at a later date and she would give me 2 orders of cole slaw. I told her I wouldn't make a trip for coleslaw and she told me that she wasn't going to replace an order because they forget coleslaw. I told her I wasn't asking for anything to be replaced but her attitude that it was no big deal was inappropriate. Customer service needs to be explained to this manager. I didn't want something for nothing, I wanted to let them know to teach their staff to be more careful in filling an order. Attitude was not necessary. The food we got was greasy and fries were like rubber. Won't be returning.
Latest Long John Silver's Reviews
Restaurant closed due to staff not showing up Delightful Experience at Long John Silver's Service Family meals service at York, PA Long John Silver 12.28,23Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!