Motel 6 reviews and complaints 1
View all 1034 complaintsMotel 6 - Service
Room Issues
- Tissue/paper stuffed where the sprinklers should be.
- Smoke alarm didn't work/broken.
- 1/2 of the stove top cracked and didn't work.
- Bathroom fan broken.
- Terrible roaches the last 4 months of my stay.
- Cleaning staff Did not clean well - used towels connected to brooms to mop the floors.
- Bathroom tile grout caked with dirt, scrubbed the floor multiple times to clear up
- Coverlets had burn holes, glue, and stains on them.
Nimisha Patel has the worst customer service I have ever experienced in my life.
Ms. Patel treats the long term guests atrocious. I have witnessed and have been a victim of Patel terrorizing and demoralizing guest who are of limited recourses.
If you make ANY requests or bring ANY staff behavior to her attention, she will yell at the top of her lungs and call guests liars. Patel will tell you to go somewhere else, or threaten not to renew your weekly rent (I have other guest that will attest to this). She has called me at my place of business yelling at me about my room like a child. Literally telling me to "shut my mouth", while trying to discuss the issue (I have witnesses to attest to this). She has spoken very disrespectfully to my 16 year old daughter (a minor!).
The last couple of months we began to have terrible roaches.
Why I didn't leave despite her behavior? Because I had nowhere else to go at the time. It was the most reasonable I could find even though it had terrible reviews about Patel's behavior. One even saying that she ignored a young lady's complaint about an intruder. But I took a chance.
I paid my room ON TIME, never missing a payment. I spent over $19,000 within the 10 months and was still treated like trash. Even though I am gone, I am honestly still traumatized by her energy.
**Reached out to Corporate, but still no response**
Desired outcome: I would like a personal apology from the General Manager, and a portion of my monies returned for the emotional distress and trauma this women has caused.
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