Concentra reviews and complaints 1
View all 101 complaintsConcentra - wait times
Ive been to Concentra about 3-4 times & every time I go there no matter what time of day it is there seems to be an extended waiting time no matter what your going there for. Today I went for a drug screen for a new job, I was told the wait time was 45 minutes. There were only 7 people in the waiting room. I waited over an hour & a half for a procedure that took less than 5 minutes to complete. Two people who came in after I did were called ahead of me which did not make sense at all. When I finally got up to go to the front desk the nurse says I'm next but at the same time I was after all next to the last person waiting. Ive been to several place to do drug screens & all of them are in & out procedures, nothing ever lasted over 15 minutes. Concentra is the worst place to ever have to go for anything. I will never choose to go there on my own. I checked in at 4:20 pm & my sample was collect at 5:40 pm. Once I went in it took less than 5 minutes. My experiences with this place is simply ridiculous. Hate is not the word for how I feel about this company..
The complaint has been investigated and resolved to the customer’s satisfaction.
Latest Concentra Reviews
Externship information contradict itself through website, email and customer service rep DOT exam and physical Misdiagnosis mis treatment unprofessional and patient negligence Misdiagnosed injury on the basis of generalized mental physiological conditions Bad customer serviceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!