Firestone Complete Auto Care reviews and complaints 1
View all 602 complaintsFirestone Complete Auto Care - Firestone now means never on time
I work roughly 90 hours a week and took time from being with my family and work today to get new tires and an oil change. I had a scheduled appointment for 8AM, I waiting around for 45 minutes and the manager never came to open the store. I talked to some employees and it seems this isn't the first time this has happened. I've trusted Firestone in the past because their product outweighs the waiting times. Last month I had a tire with a nail in it and they had two tires I needed in store, so I went. It took about 4 to 5 hours to get two tires added. If this is your only car, it can be a pain waiting around for your car to get done. I highly recommend just getting an Uber, Lyft, or Taxi back home. At Firestone, there is no such thing as quick and reliable.
Latest Firestone Complete Auto Care Reviews
Service/ non service Firestone Tire Transmission service on my Ford f150 Horrible Product / Horrible Service Airbags replacement (rear suspension) Not trustworthyGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!