America's Car Mart reviews and complaints 1
View all 22 complaintsAmerica's Car Mart - CarMart
I bought 2 cars almost at the same time from the carmart in Burlington IA, also known as Colonial Auto now a days. among these cars was a Dodge Caliber which quit running 2 and a half weeks after purchase, the car lot manager Travis [at the time] sent this car to first the dealer and then to a repair shop named C.A. R. S in Burlington IA. Neither of which could pinpoint the problem and or fix the broken car. Terry Schnack is the owner of that repair shop and he remembers that situation very well with that caliber according to him, It was taken back to the car lot and sat there in the lot for almost 2 weeks. I called Travis asking about any info on my Caliber to which he replied COME ON IN MR BROWN AND WE WILL FIGURE SOMETHING OUT
I went in to talk to him that afternoon and he stated that he would simply trade me out of the Caliber and put me into another car, so I did just that and chose a 2005 Grand Cherokee which I still have and has been paid for in full for a couple years now. now think about that, so CarMart is willing to let me give a car back to them as a voluntary repo and in the same exact day let me buy another car? Just Last month 4/23/2023 I found a Wrangler that I wanted to buy from a different used car lot in Des Moines IA, after they ran my credit report low and behold there is a voluntary
repo under my name with the dodge caliber, I called and spoke with John which is the district Manager for Colonial {CARMART} and wouldn't you know Travis doesn't work for the company anymore but I did explain to John exactly what happened and he stated that this sounds like something Travis might do, little did Travis and or John know the conversations are all recorded on my iphone automatically, I have disputed this incorrect information several times on my credit karma to which CarMart keeps saying the information is correct in which it is not correct at all, yet they refuse to remove it from my credit reports, I will hand the recorded information over to a lawyer and handle it that way I guess, be aware Colonial Auto are dishonest and use incorrect information, I will not do any business with them in the future
Desired outcome: I want this incorrect information removed from my credit reports
Latest America's Car Mart Reviews
Worst mistake of my life!!! Rude local financial associate Deceptive Acts Service No concern for you or your families safetyGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!