Long John Silver's reviews and complaints 1
View all 460 complaintsLong John Silver's - poor service and cold food
I went to Long John Silver's/KFC on April 15th, 2010 at 4:49 p.m. I ordered a fish and shrimp platter. The gentleman in the back started to make my platter. I waited. And waited. And waited. After waiting 12 minutes, I asked the cashier how much longer I would have to wait. I was then told I was waiting for fresh shrimp. So there sits my platter on a pplastic tray. When the cashier told the gentleman putting the meals together that I was waiting for 10 minutes, then- and only then- did he put my platter under a heat lamp. Two more minutes passed. Then the gentleman put the fresh hot shrimp on the cold plate and brought it up to the counter and gave it to me. I asked him to replace everything but the shrimp, since I sat there and watched it get cold. He snapped at me, " I just had it under the heat lamp!" I replied, " not for very long. Feel a french fry, they are cold!" he took the plate, put it in a microwave and handed it back to me! Then real snotty he said, " I hope you enjoy that! And i did put it under a heat lamp!" I asked to speak to the manager and he told me no and walked away! Does anyone know how to contact the corporate office so I can lodge a complaint with them! The "wonderful" server's name was Marvin.
Latest Long John Silver's Reviews
Restaurant closed due to staff not showing up Delightful Experience at Long John Silver's Service Family meals service at York, PA Long John Silver 12.28,23Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
i have encountered a problem like that where i wasnt able to speak to mngmt so i wrote a letter and nothing was done so i used my legal membership and the lawyer wrote a letter on my behalf and not only did i get an apology my next meal was free so leave it to a lawyer and i know you may feel its not worth it because of the cost but i only pay 26.00 a month and the letter didnt cost me any extra so if you need more info heres my email rwj19731@yahoo.com