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CB Fast Food Chains Dairy Queen 32nd Avenue 540, Council Bluffs, IA, 51501, US
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Dairy Queen
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Dairy Queen company logo

Dairy Queen

32nd Avenue 540, Council Bluffs, IA, 51501, US
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1 complaint
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Working hours
Mon
10:30 am - 11:00 pm
Tue
10:30 am - 11:00 pm
Wed
10:30 am - 11:00 pm
Thu
10:30 am - 11:00 pm
Fri
10:30 am - 11:00 pm
Sat
10:30 am - 11:00 pm
Sun
10:30 am - 11:00 pm
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C
10:47 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Dairy Queen - slow service in a long line

We tried again going to this dairy queen after trying it a few weeks ago. Again we waited in line for over 30 mins then with 9 cars behind us I gave the cashier my debit card and low and behold had to show my drivers license and sign for this $5.11 purchase. Number 1 is this store in the dark ages? Everyone uses a debit card and the purchase is approved or disapproved so why is it necessary to take the time for a signature? I asked the cashier why it was necessary for a signature when you can go to a grocery store and never sign for your purchase unless its over $50 she was very non-customer friendly... No wonder the wait is so long everyone working there was running in circles and not accomplishing getting peoples orders. Very poorly managed!
We have used the dairy queen in omaha and never have had to sign after using our debit card?

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Janesmommy09
Pottstown, US
Oct 18, 2010 11:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I do agree it's a little absurd to have to sign for that purchase. One thing you do have to understand though it Dairy Queen is not Mc Donalds where you get fast low quailty food. Everything is made right when you order it at DQ! I'd take quailty over speed any day=)

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