Wells Fargo

I paid my bill late. The check hit one day before my money. They said they would re-present the check but couldn't tell me when. After I kept the money in there 1o working days I recalled them and they said just to 'wait" this was on a Thursday Mar 24th. I received a call Saturday March 26th saying the check was re-presented Mar 25th and bounced again. (which it hadn't, the funds were there and my bank verified this) but I still did a check over the phone with them that saturday to satisfy the debt. This Tuesday the money was still there and I called them again and they said a generic check had been mailed to my bank from their collectors and that it might take more time. Today Wed Mar 30th It cost me 22.50 to stop payment on the original check and I had to pay 10.00 more to do the check over the phone. I hate being lied to and is this a good way to do business? I am old and disabled. I think this was strictly cruel.

In March of 2010 I co-signed a loan for furniture. One year as cash. The primary that I co-signed for didn't pay a penny, so consequently the interest was big. At the end of the year WFFNB added $416.49 in interest, which I understand but the late fees when I was paying payments twice a month $150.00 on the first and $150.00 on the 13 (my social security check) trying to catch up. It is obvious I wanted to work with them to pay this loan but they wouldn't work with me. Jan 1, 2011 I paid $150.00 and then Jan 13, 2011 I paid another $150.00. When I received my Dec. 11, 2010 to Jan 11, 2011 none of my payments were on the bill but they added another late fee. The balance on Mar 2010 was $3669.21 and the end balance on Jan 1, 2011 was $3354.38 after I had paid $1379.04 to WFFNB. That is $1064.21 interest from 9/1/10 to 1/1/11. Is this why WE bailed out the banks so they can CHEAT people? This is total corruption and there is nothing we can do about it. I will go to jail before I pay this interest to a CEO making millions of a senior citizen on social security.

I have also purchased furniture and was approved through Wells Fargo Financial. After cruising through the first few months without any issues, my bills either did not come in until they were past due, or did not come in at all. I checked with the post office who said there were no delays in mail to my area, and then spoke to Wells Fargo. I received nothing but excuses and was told to check with the local post office. After a brief conversation on why I could not receive a bill on time, but I could get a courtesy call after the bill was due, the subject turned to a $10.00 fee for running a check by phone and why the website is severely behind (it has no information ever) in showing account balances, due dates, and other very useful information in making on time payments. I was told that they would be getting the information soon, but to this day they have not carried on their promise to include important account information on their site. Recently I have found that if I lose my password to the site, keeping in mind I don't receive bills more than I do, I need a bill with my account number on it just to get a phone number to call to unlock my account, but can only do it during normal banking hours. There are so many roadblocks to keep you from paying on time, it is a battle to keep the account current even if you have money to pay the bill and pay more than what is owed every month. I do not recommend this company, will not recommend this company, and plan on paying this company off in the next couple months and never doing business with them or their affiliates every again. Customer service is way below par, convenience is unheard of, and general business practices that should be designed to attract repeat customers are nonexistent, including treating their customers like humans who make some mistakes. I rate them under insurance companies and auto accident attorneys on the moral ethics rating of business. There needs to be a law that regulates businesses like them who preditorily operate on the verge of fraud to collect extra money on loans by using little tricks and tactics to extort their customers. Wells Fargo Financial needs to get a grip on reality and realize we will not stand for this. Please email this to anyone who needs to make an educated decision on obtaining a personal loan from this company. The only way to combat this is to spread the word. If I am losing $1500 to Wells Fargo, I will make sure to steer at least $4500 of business away from their company. If everyone follows through with this, they will not be able to continue to do business without having the easy customers they have preyed upon for as long as they have. Don't just stand there and be idle. Don't do business with realtors who do business with them, companies who offer their loans, or people who recommend using them. Blacklist them. Plain and simple.