Mediacom reviews and complaints 1
View all 124 complaints
Replied
Mediacom - Equipment ruts in your front yard not repaired
Mediacom Customer Service / Maintenance Repair-
Our front yard has been disrupted for the past 7 months by an above ground live mediacom cable that was not buried until today 6/28/23. Today I talked to the 3rd party hired contractors representing mediacom who finally buried the cable and said they would repair the damages to the front yard from their heavy equipment (divots and large ruts in grass in our front yard) before they left today. It is now 9pm and dark. They did not repair these large ruts completely and I am now reporting this and want to hear back from Mediacom as to when in the next week when this will be repaired. We have waited for 6 months+ for the cable to be buried and hope we wait less than one week for our front yard to be repaired. Please tell us when?
Desired outcome: Front yard divots and ruts filled with dirt and grass seed and covered with straw.
This complaint has been resolved automatically due to user's inactivity.
This isn't the quality of service we want to provide to our customers. I apologize for any frustration this has caused you. We would like the opportunity to investigate this further. Please feel free to reach out to us at socialmediateam@mediacomcc.com with any questions or concerns along with your account number, and we will work to improve your overall service experience with us.
Latest Mediacom Reviews
Internet & phone Charged when I should not had been charged Customer service team service Equipment ruts in your front yard not repairedGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!