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CB Internet Providers Mediacom 473 Indianhead Dr Suite 105, Mason City, IA, 50401, US
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Mediacom
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Mediacom

473 Indianhead Dr Suite 105, Mason City, IA, 50401, US
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1 complaint
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Website
mediacomcable.com
Phone number
+1 (855) 633-4226
Category
Internet Providers
Working hours
Mon
9:00 am - 6:00 pm
Tue
9:00 am - 6:00 pm
Wed
9:00 am - 6:00 pm
Thu
9:00 am - 6:00 pm
Fri
9:00 am - 6:00 pm
Sat
10:00 am - 2:00 pm
Sun
Closed

Mediacom reviews and complaints 1

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K
10:51 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
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Mediacom - Internet

I just called today to set up service after talking to 2 representatives. We finally got set up. Not one of your representatives told me of a 160.75 install fee. Until I got a email telling me I had to pay 160.75 upon receiving. Well I talked to another representative on text he told me that my appointment that was set now can't go forward until I pay. They dropped the ball and not a good start. I live in small rural town not a lot of choice who I can get.. your cpap runs its info on internet. It's something you should tell your customers. If I could go elsewhere I would.

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Resolved

This complaint has been resolved automatically due to user's inactivity.

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Mediacom representative's response
Jun 29, 2023 8:06 pm EDT
Mediacom customer support contacts
Phone numbers

+1 (844) 274-6753

+1 (800) 479-2082

Address

1 Mediacom Way, Mediacom Park, New York, New York, NY, 10918, US

Website

mediacomcable.com

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Hello Kim,

Thank you for leaving a review. We apologize for any dissatisfaction you have with Mediacom services or support. We would like the opportunity to find out what happened and assist with any issues so we can improve your experience. Please send us an email along with your account number and a description of what happened, to SocialMediaTeam@mediacomcc.com. We look forward to hearing from you.
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