American Laser Skincare reviews and complaints 1
View all 102 complaintsAmerican Laser Skincare - medical negligence
I had a velashape attempted less than 3 months after I had a c-section. The company told me it was fine to have procedure done. They attemped the procedure and I had extreme pain so it was stopped. I have an ob doctor note saying I cannot have the procedure done and my primary care doctor saying I am not able to have this done. I contacted american laser headquarters and they did not give me a refund after giving them my doctors notes. I spoke to Kevin Peque who is in their legal department. He said if I have a dr note stating I am not a canidate that he will refund this. I was then rudely transfered to a abrupt Tony Zanlungo. Then I was told to call Robert Seffinger at ext. 210 who would handle it by Donna Seravich the NEW manager at Downers Grove. She appologized up and down and said they would refund my money. She was the only one who was nice. Robert then passed me to Eva Burse at extension 291 who told me Tony Zanlungo would handle this. I have called repetedly and noone will return my calls. If a lawyer reads this please contact me I would love to sue under negligence. Anyone else who has had this done recently we should stick together against these people who don't give refunds and don't care about the health and safety of their clients.
Would you be interested in a class action lawsuit against them?
The complaint has been investigated and resolved to the customer’s satisfaction.
Latest American Laser Skincare Reviews
Unfulfilled treatments due to clinics closing november 19, 2014. laser hair removal lied stole money how can I get a refundGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
I have had the same problem, I could not have the procedure done because of pain and extreme skin reaction and still trying to get my money back. This people are extremely rude and irresponsible. I have talked to the regional manager and then was passed to the head of costumer service Eva Burse at extension 291. She gave no response after calling her more than 10 times and recently found out they canceled my care ticket without refund!
I would love to sue these people and the company.
I was trying to figure out how to file a complaint against Dr. Robert Seffinger b/c of the type of practices at the American Laser in Naperville. I have started to pick it in front of the building. I completely understand your frustration but you can help make others aware of the type of service that they render. Remember that the reputation of business is their bread and butter.
TROI