Sundance Vacations reviews and complaints 1
View all 58 complaintsSundance Vacations - fraudulent misrepresentation
I entered to win a $50, 000 prize at the 'tour de elk grove' (a summer festival) when I 'won!' a trip for 3 days, 2 nights at a Marriott of my choice.. After being very spektical, as I should have been, then HARASSED me almost by calling me nearly 2 or 3 times a day.. The telemarketers are EXRTEEMLY pleasant and REALLY make you feel like they understand your sketisim.. SOO she now offered me 'free airfare' and a 'free $1, 000 online shopping spree' ahhhhh RIGHT! but I figured they specifically said this is NOT for a timeshare or to buy anything.. that its just their way of 'advertising their travel discounts' So what DO i have to lose? well over an hour and a half of my time and LONGER if you dont have the 'i'm out of here' attitude..
They insisted I bring my boyfriend because we live together - so we went.. It was a rainy friday night, we didnt have anything special to do, its right down the street - and if we can just stick to the little weekend get-away they we offering - cool! then I had NO problem listening to the 'presentation'
To my surprise a room full of people also showed up! I figured that we ALL couldnt be suckers! but anyways - The presentation was short but introducing us to their sales pitch.. for a FIFTEEN THOUSAND DOLLAR TRAVEL PACKAGE! $15, 000!? WOW! for not 25 BUT 30 weeks of VACATION! (on special that day! of course!) Then Dwayne ends the presentation by having a SWARM of sales people wisk us away to their desks to see if we would like to right a check or finance the $15, 000 package...
I just started laughing! my boyfriend asks the kid that 'has been there 4 weeks' if he was serious!? of course he says, 'yeah, why!?' He said well its $12, 000 today - with the 20% off not $15, 000 BUT THAT MONEY HAS TO BE PAID THAT DAY - AT THAT TIME - NO time to even think about it! Then or never they said!
When I made it clear that we ARE NOT interested in purchasing ANY type of package and that I would NOT be writing him a check or having the package financed.. He brought his 'boss' over to the desk.. The boss then does us a 'SPECIAL deal' of $7, 800 for a smaller package.. which we were so aggravated that I wasnt even listening what it was for.. So I said NO.. please just let us go - we arent buying anything.. the kid throws in there 'wow! he never passes that out! he must have liked you guys..'
PLEASE!
Then they sit us in another little room to wait for the manager to 'validate our vouchers' I asked the girls that were sitting in the room waiting with us if they were offered the 'special deal..' and the guy must have liked them too because they were offered it! SURPRISE SURPRISE!
After being there for an hour and a half they wisk us away now to the manager's office.. who now offers us 'a special package that they only let him use twice a year..' for $895 and he could waive some fees.. blah blah blah - THAT was in fact the final attempt to get me to turn over a check to them.. but a scam none-the less..
I then checked on here (because a friend told me about /link removed/ and of course the place that our FREE TRIP is from is called Spirit Incentives and there's pages and pages of horror stories.. not to mention the complaints about Sundance Vacations..
I know now to check this whenever skeptical! and just wanted to give a heads up to anyone willing to WASTE their Friday night like we did - DONT DO IT! its a waste of time and is a complete JOKE!
I have tried calling the location I went to - to question this 'free trip' that they gave us.. along with the Online shopping spree that I did not receive and it keeps looping me through an automated system that wont even get me thru to the receptionist.. And I've been calling the number that they had me do the reservation to hear the 'presentation' thru and they gave me a bogus number to contact Spirit..
I never thought of myself as a stupid person - but holy cow- today I feel like SUCH an IDIOT for going to this thing! the only thing making me feel better is to warn those of you that are considering going!
Nichole
Elk Grove Village, Illinois
U.S.A.
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I made a hurried decision and signed too quickly...at the moment thought it was a good deal...but please read between the lines...they are not saving you money...I purchased the package, financed it...each time I had to travel had to pay additional monies and the yearly maintenance fee for something I don't own...I was very disappointed at the service received from the resort which I stayed for 7 days...I went to the front desk to request some clean towels. I was told by the resort that I cannot get it because its not in their package deal with Sundance...gosh! paying all this money and could not even get a role of toilet paper...
I disagree with 90% of what I'm reading. I got the call the other day that I was receiving a free trip from sundance. When I was talking to the lady on the phone she DID tell me that it was not a prize, it was a promotion and it was not completely free. She told me I was responsable for the taxes, which ranged from 150-190 a person. I have a job, I can aford to pay 400 bucks for my husband and I for 4 days in Mexico, thats a steel! She said all I had to do was come and attend a presentation and I would get my voucher. I don't feel like I was mislead at all.
We did attend the presentation, and they did say that they do not advertise, instead they gave away vacations and in return had their clients go threw a sales pitch while keeping opened mind. My husband and I LOVE to travel so we figured we would give it a shot.
After wooing me with talk of resorts in Hawaii (my dream vacation) I was ready to sign, but my husband was not. We did get a "special deal" of 6, 000 for 17 weeks of vacation and some other perks. They did specified that there was an up charge for peak seasons and holidays (they even showed us a chart with locations and when those times were). AND they DID tell us that there was yearly tax fees of 375 (which is not shocking to anyone that vacations). They even specified that traveling with more people would up the reservation fee. If there was a fee in that contract I found it, I went over it for 3.5 hours because I don't sign without knowing EVERYTHING about a deal, and my husband is not very spontaneous and very sceptical. In my opinion, I left feeling very informed about my package. I will write a bad review if I have to, but my expierence was good.
The sales pitch I will agree was VERY high pressure, but I can understand why they do that. We came with about 6 other couples and us and another couple purchased, the others left after hearing the sales pitch. We purchased because we are planning to travel just us two and the plan sounds good. No matter what, your not going to get a FREE vacation with your package. They offer a package for 15, 000, but you get 30 weeks of vacations! My family of 6 went on a cruise a few years ago and our total costs was about 10, 000. 15, 000 is a big number, but if you weigh that with the reservation fee and yearly tax fee and divide it by 30 weeks of vacation, it's still cheeper than what you would normally pay.
I got a package and I don't feel like I was scammed, I just feel excited for my next trip! In my opinion, if your finding "unexpected fees" then you didnt read the contract close enough.
I am very sorry to say. I have never been ripped off like this before. How do people like this sleep at night. They lied and lied. Told me there were hundreds of beutiful vacation spots. All I found was roach motels with nothing about complaints about them being outdated, needing renovating, and overly priced. I found places that were brand new for half the cost. I mean half the cost also. It is a scam, a scam, a scam. They must have thier employees posting ads for them. For every good ad there are five negative. The negative ones are so bad, that the good ones you know are lies.
Thanks so much for posting this. I got a call on my cell phone from this number and thankfully I spent the time to look up the phone number and this site came up on Google. You have saved me so much of my precious time. Thanks again!
I am SO GLAD that I used my common sense on this! What a joke! We filled out a stupid prize voucher to win a Jeep at a local mall (which I HATE doing b/c of crap like this), and end up with scammers (AKA, Sundance Vacations) calling us to offer a "free" vacation. They blatantly LIE on the phone. I asked if there was timeshare or sales involve, and the customer service operator flat out said, "NO". LIE! When things seem too good to be true, they are. No matter how "nice" or "polite" their "staff" is, they are scammers. Trained scammers. I'm glad I have a job that does not scam innocent people. I can sleep at night knowing that I'm a good person. These people should be ashamed of themselves. Seriously. I hope they end up being prosecuted to the fullest extent of the law. One day, they are going to "scam" the wrong person:)
Sincerely,
Happy I'm A Smart Girl In NJ:)
Well am so glad that i googled Sundance Vacation because this sales rep sounded too good to be truthful. My fiance & i had an appointment to go to Parrisamy NJ to their presentation and receive a free 3 day trip to the Bahamas on a Crusie Ship of our choice. We did decided that we will go because we had went to a time share presentation in Las Vegas and we did get a great offer of(dinner for 2 at the Venietian sky top restaurant, tickets to the wax Museum, and a tour at the water front of the Venetian Hotel) and we did not buy anything but but after reading all these negative responses about Sundanece Vacation & their scam tactics, WE WILL NOTBE GOING.
I want to get out of my Sundance agreement so bad I can taste it. Went to the presentation got sucked in even when i told them i was litterally in the middle of planning my dead grandmothers funeral and couldnt spend the money they didnt care and kept the press so yep they caught me at a very vulnerable moment. Once I got home and started looking at the website i realize i wouldnt put my worse enemy in some of these spots. They are not 5-star as promised more like 2 stars and thats if its the last place to stay in a deserted town!
Im spending money for something i have no plan to use. I check the website often to see if anything has improved and low and behold nothing is ever available on the dates i look at hmmmm very interesting. And what is available looks like it smells like old mildew clothes and socks. How can I get out of this contract, I rather save my monthly money and pay for a vacation that I plan myself, at least I know the room will come with bed linens and a phone! Geesh you guys stop lying to the public!
Provides wholesale vacation packages. Customers who sign up can choose packages by type and destination, which are based on where the company and its partners own, lease, or otherwise have access to resort accommodations.
Hello!
I am a realist and actually have a brain, which functions a third of the time normally. So mostly, on special occasions.
But wow…..
Can you say stroke job?
Sundance….O beautiful Sundance;) You can herd all the lemmings that will fall for such an easy pitch, but I'll save the trip and play with myself instead!
Thank you
but no thank you!
If you follow the rules of getting the vacation package etc...You will receive them.They are not a fly by night business.Of course there's a sales presentation but you're under no obligation to buy anything.People are just dumb and don't follow the instructions. I've been to many including this one and read the fine print.