Menu
For Business Write a review File a complaint
CB Medical Services and Facilities BioLife Plasma Services 1590 N Larkin Ave Suite B, Joliet, IL, 60435, US
BioLife Plasma Services company logo
BioLife Plasma Services
reviews & complaints
BioLife Plasma Services company logo

BioLife Plasma Services

1590 N Larkin Ave Suite B, Joliet, IL, 60435, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Working hours
Mon
Closed
Tue
9:00 am - 7:00 pm
Wed
9:00 am - 7:00 pm
Thu
9:00 am - 7:00 pm
Fri
9:00 am - 6:00 pm
Sat
9:00 am - 5:00 pm
Sun
8:00 am - 3:00 pm
ComplaintsBoard
E
7:10 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

BioLife Plasma Services - Employee's unprofessional behavior

I would like to formally make a complaint against employee Elizabeth. I am a frequent donor and on today I finished my donation and I was patiently waiting to be disconnected. In my section I finished first, then two other donors finished after me. Elizabeth skipped me, and went to disconnect another donor. Then she skipped me again, and went to disconnect another donor. I politely asked her, are you skipping me? Then I asked, can you tell who finished first? She responded no, and then went to say that I'm always rude to her when I come in, which is not true at all. Her response confirmed that she was purposely skipping me because she felt like I've been rude to her in the past. She has drawn me in the past a few times and has messed up my arm, and missed my vein every time. I complained that she needs more training, and I even told her in a constructive way, that she is "nose diving" her needle and that her angle is completely off. I've never been rude or disrespectful to her. One time I asked her to double wrap me, and she had no clue what I was referring to. So I ended up bleeding all over the place on my way out because she refused to listen. So on today she was very unprofessional by arguing with me back and forth, talking bad about me that I'm a frequent donor and that I need a job that's why I am there so often. This is unacceptable behavior to me and donors should not have to tolerate this from anyone. I am nice to everyone there. If she is unhappy with her job, she needs to find another one or just improve her skills and get better!

Desired outcome: I would like an apology for the unprofessional behavior that I received on today. I would also recommend that this employee get re-trained on her attitude and on her venipuncture skills before someone gets seriously injured.

Confidential Information Hidden: This section contains confidential information visible to verified BioLife Plasma Services representatives only. If you are affiliated with BioLife Plasma Services, please claim your business to access these details.

Read full review of BioLife Plasma Services
Hide full review
ComplaintsBoard
R
8:59 pm EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
BioLife Plasma Services has left an official reply on this complaint.

BioLife Plasma Services - Kinda poor customer service.

On Friday 10/13/23 My Tablet was Stolen from the Bio Life Plasma Center in Joliet on Larkin Ave. It is a LG G Pad X2 8.0 Plus which had the Speaker Pack on it. It had a Large Crack Across the Screen towards the top that went from the Left to Center/Right side of it. I unfortunately put it down and got Distracted/Sidetracked. By the time I noticed it was no longer in my posession I had told the center staff but they were not very helpful to me in my time of need.

I used the find my device app from my phone to sound the alarm & whoever had it kept Turing the sound off according to the app. Then they also must have turned the device off because it was no longer registering online with data and stopped showing me battery percentage.

I did file a police report with Joliet police on Friday night but I don't know if that is gonna do much good. The plasma place did say that after reviewing the camera that they didn't see it? Which I have my doubts because I am pretty positive that I know every spot where I was & had set it down while waiting there.

Please be more careful with your personal belongings and keep a eye on your stuff when out in public. If someone sees this and maybe saw it that night or knows its whereabouts I just want it returned to Biolife Plasa Center, No Questions Asked. Also any thoughts to make the Plasma Center look at there security cameras better? Maybe if I tell them everywhere I was in the building or where I think I may have left it? I am just in shock that someone would steal a 6 to 7 year old tablet that was in rough shape and had a cracked screen. Even if I put it down or was care less taking something that doesn't belong to you is still theft. 😭😕😡😔

Desired outcome: Look at camera again and more detailed.

Read full review of BioLife Plasma Services
View 0 more photos
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.