Menu
For Business Write a review File a complaint
CB Car Dealers Mercedes-Benz International 8430 West 159th Street, Orland Park, IL, 60462, US
Mercedes-Benz International company logo
Mercedes-Benz International
reviews & complaints
Mercedes-Benz International company logo

Mercedes-Benz International

8430 West 159th Street, Orland Park, IL, 60462, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
9:00 am - 8:00 pm
Tue
9:00 am - 8:00 pm
Wed
9:00 am - 8:00 pm
Thu
9:00 am - 8:00 pm
Fri
9:00 am - 6:00 pm
Sat
9:00 am - 5:00 pm
Sun
Closed
ComplaintsBoard
M
4:06 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Mercedes-Benz International - bad business/deception practices

My car was towed to the dealership for an inspection due to my purchase of bad gas from BP. I asked the dealership to call me to let me know the results of their inspection. When i received a call from Brad Patrylak who is the service consultant he told me that my car had been driven around the lot and that everything was fine. He told me I just needed a battery. When i went to the dealership to pay for my charges and to pick up the car which was about to be towed on a flatbed truck but the tow truck driver noticed that the right rear wheel was stuck/locked in place. I approached the service consultant and he immediately blamed the tow truck driver. I had to pay to have the car inspected again due to the dealership negligence and they refused to refund my charges or to take responsibility for their employee's actions. I did not have access to my car for approximately 5 days and neither did the tow truck driver so the damage was done at their dealership. Even the dealership manager refused to take responsibility and their deceptive practices caused me to double pay for their mistake.

Read full review of Mercedes-Benz International
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.