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CB Jewelry and Watches Holsted Jewelers 1269 North Wood Dale Road, Wood Dale, IL, 60191, US
Holsted Jewelers company logo
Holsted Jewelers
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Holsted Jewelers company logo

Holsted Jewelers

1269 North Wood Dale Road, Wood Dale, IL, 60191, US
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8:58 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Holsted Jewelers - Unordered merchandise

Pretty much the same things everyone else who complains about them says. Being snared by their web offering a free ring for the cost of shipping and handling. Once they had our c-card number, they continued to send us unordered, unwanted jewelry items and charging them to our c-card without authoriation. We sent the items back to them with notes saying to cancel us out of their program. The latest is: today (08/09) we rec'd our c-card bill and there they are again (listed under HOM*GEN this time). They charged our credit card for diamond earrings on 08/01 - well before we even received the product which hasn't arrived at our door yet. Another thing they do is, after they send the unwanted item and charge your c-card for the jewelry plus shipping and handling - when they credit the returned item on your bill, they do NOT credit the shipping and handling charges. My next step is to report them to the Illinois BBB, the Federal Consumer Fraud Division, and to send a letter to the editor of their local Wood Dale Illinois newspaper and to contact the North American Fisherman magazine requesting they investigate the offers they include in their publication in the future.

Read full review of Holsted Jewelers and 3 comments
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Peggy72
Durant, US
Dec 17, 2014 12:07 pm EST

They are a complete SCAM. They had my bank card information when they called and when I tried to tell them no and ask how did you have my bank card information they just talked faster and faster.
So as soon as I got off the phone I called my bank and has my bank card canceled.
Shame on this company for preying on people

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stephen ambrose
Bath, US
Aug 23, 2013 6:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I agree with everyone else my bill is sky high and I refuse to pay for items I sent back I don't have them Holsted Jewelers has them back and I wont pay for items i don't have.

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W-Bradley
Denver, US
Nov 10, 2011 11:31 pm EST

They send a notice to be deleted from their list, but they still charging my account.
Cancelled my card and another company named; Direct Mail Center, 125 E Algonquin Rd., Arlington, IL 60005 Tel [protected]
then starts sending notes that my credit card company did not pay for an item that I have not requested.

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