MasterCuts

Angel ended up being my stylist because I arrived early. I told her I wanted a trim and I was interested in a leave in conditioner. She started cutting my hair and said she'd only have to take an inch off. She then asked if I wanted layers i said yes but not a lot she proceeded to cut an uneven 2 inch hunk out of my hair in the back and said she was done after only 10 minutes. My hair is very thick so I thought it was strange but she mentioned working at great clips and they had to do cuts in under 15 minutes. She never showed me the back of my hair but just said my hair looked really good. From the front I couldn't really see that anything was majorly wrong. I got home and looked at the back of my hair and it looked like a 5 year old had cut their barbies hair. I called and talk to the assistant manager Shelby about getting it fixed she said I could come in 2 days later to have it fixed. Shelby was very nice about it. I've been going to master cuts for 5 years and I've never had a single issue until now and it made me scared to even go back to have it fixed. I called one of my friends to fix it instead and she had to cut off another 4 inches to fix what angel had done. I told some of my friends about what happened and come to find out she messed up one of my friends cuts about a month ago as well. I'm not normally someone to complain but 2 people in one very small friends group have gotten messed up hair cuts how many others are there? She should not be aloud to work there until she goes back to school because I know people that never went to school that do better work than her.