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CB Retail Stores Dollar Tree 1026 Madison Ave, Covington, KY, 41011, US
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Dollar Tree
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Dollar Tree

1026 Madison Ave, Covington, KY, 41011, US
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6:06 pm EDT

Dollar Tree - Issue concerning a cashier that was on her phone holding a personal conversation the whole time while checking customers out

Dollar Tree location...1026 Madison Ave. Covington, KY.

Date...04/02/2022

Waiting in line with other customers and it was about 8 people deep with just one lane open. The cashier was having a personal conversation on her phone the whole time, not paying any attention to the customers, no interacting with the customers and their needs. Cleaning products were bagged with food items, frozen foods bagged with paper items for them to get wet, and over-filling the bags. There was no personal greeting to a customer and no thank you when the transaction was complete... and the manager was allowing this to happen. Very very disappointed in this location's customer service.

Desired outcome: Better customer service

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