Plato's Closet

In the state of Kentucky where I live when you go to the DMV to renew your license and give you a paper copy of your identification or and or driver's license this is state issued as a watermarks information how long it's valid for which is usually 45 days. So I go in to sell items to Plato's closet and some girl in the Lexington Kentucky store not even sure if she was a manager or not before even listening to us she said the only way she could take a paper copy is if we had a non expired actual card staple to it and this was the craziest thing I've ever heard if I had the actual copy I wouldn't need to pay for they ask for your old license when you go to the DMV so I just don't understand why someone is so uneducated gets to work with the public there's places for people like her and it's called McDonald's her name is Kenna at the Lexington Kentucky store. Not to mention when you go in the store it looks like a war zone it's a disaster and they have mass amounts of clothing that they have to go through so we knew coming in that we were going to get some pushback for trying to sell with them today because they were understaffed in the store look horrible take a small drive to Florence Kentucky or Cincinnati Ohio and see how a Plato's closet is supposed to run the Lexington store should be shut down and them girls should be back into a fast food line somewhere. The length of time it takes him to buy your stuff you can see that they have major major management problems and problems as a franchise for not overlooking such a store that is running so poorly.